What is it?
A rating scale is similar to a single select question, with the key difference being that you assign a numerical value to each response option. This unlocks different types of data aggregation in our dashboard, Canvas, that aren't possible with a standard single select question. It also associates numerical values for each response option in your data exports.
When to use it?
Use rating scales whenever your question involves a numeric / interval scale, such as an NPS question.
What does it look like in the Milieu Surveys app?
Tips for using this question type?
- Try to keep the question text short and concise. We suggest not exceeding 140 characters (excluding spaces), or roughly 30 words
- Try not to exceed an 11 point scale (i.e. 0 to 10)
- If you configure your scale as a spinner, limit your response options to 20 characters or less (excluding spaces), otherwise the text may be cut off.